Shipping and Returns
Shipping and Return information :
Q - Where is Karizma Jewels located?
A - We are located in Jalandhar City of Punjab State of INDIA
We Ship our products to all over the World.
What are the shipping costs?
Within India - Free Shipping
International Shipping is Free Above 100 USD order and Starts at 8 USD for Small Orders
and varies according to the selected services and destination)
Q - How much time it will take to deliver the item?
Within India : 4-5 Days
A(1)International Economy shipping (Postal): 14-21 Working days
A(2) International Standard Shipping : 10-15 Working days
A(3) International Express Shipping : Working 8-14 days
(Please note that some items require manufacturing according to size or customization requirements. Such orders may take 4-7 days to process in addition to the transit time mentioned above.)
Q - What if i do not receive the item i paid for?
A - We use safe shipping services (Even in Free Shipping ) so that order is delivered on time in good condition.
In rare case if order is not delivered to you or lost in transit, we may try to send you new replacement or will refund you 100% of your paid amount as per your preference, so there is nothing to worry about your money and your purchase is 100% safe with Karizma Jewels.
Refund and Cancellation Policy:
Our focus is complete customer satisfaction. In the event, if you are dissatisfied with the product , we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the product you purchase.
In case of dissatisfaction with the product, customer have the liberty to return the product for a refund. Return shipping is to be born by buyer. Our Policy for the cancellation and refund will be as follows:
The buyer must return the item within 15 days of receiving the product. Returns or cancellations will not be entertained after this period. Additionally, the buyer is required to record an unboxing video while opening the package. This video will serve as evidence in case of any damage or issue with the product, ensuring that we can verify the claim and proceed with an exchange if necessary.
Please ensure the video is recorded in clear lighting so that any damage is clearly visible.
We are committed to providing the best possible service and ensuring customer satisfaction. Thank you for your cooperation
Please ensure the video is recorded in clear lighting so that any damage is clearly visible.
We are committed to providing the best possible service and ensuring customer satisfaction. Thank you for your cooperation
In case any buyer is not completely satisfied with our product and want to return the product, will provide refund once product reaches back to us in original condition. Orders If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
Return & Cancellation Policy for Customized Orders
Return & Cancellation Policy for Customized Orders
Kindly note that customized items are not eligible for return or refund. In case of a cancellation or return request, any applicable costs related to customization, production, packaging, and initial shipping will be deducted from the refundable amount, even if the order was dispatched under a free shipping offer. Additionally, the buyer is responsible for arranging and covering the cost of return shipping. These terms remain applicable regardless of any expenses the customer may incur during the return process
For Any Clarifications or Questions , you may Call our customer care number 91-98150-74837 or you can also WhatsApp us using the Green Button given below.
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